Entry Game Account Recovery Support
To assist players in regaining access to their game accounts by handling routine login, password reset, and account recovery requests. The agent will operate within a standardized workflow to authenticate player identity, guide through system-provided recovery tools, and escalate unresolved or suspicious access issues when necessary.
Mid Game Account
Recovery Support
To assist players in regaining access to their game accounts by handling routine login, password reset, and account recovery requests. The agent will operate within a standardized workflow to authenticate player identity, guide through system-provided recovery tools, and escalate unresolved or suspicious access issues when necessary.
Senior Game Account Recovery Support
To assist players in regaining access to their game accounts by handling routine login, password reset, and account recovery requests. The agent will operate within a standardized workflow to authenticate player identity, guide through system-provided recovery tools, and escalate unresolved or suspicious access issues when necessary.
Entry Game Technical Support Specialist
To deliver front-line technical support for players encountering client-side issues, providing real-time assistance through voice, chat, or email. The specialist is responsible for resolving common technical concerns using standardized workflows, ensuring accurate documentation, and escalating unresolved or high-complexity cases to higher tiers when necessary.
Mid Game Technical
Support Specialist
To deliver front-line technical support for players encountering client-side issues, providing real-time assistance through voice, chat, or email. The specialist is responsible for resolving common technical concerns using standardized workflows, ensuring accurate documentation, and escalating unresolved or high-complexity cases to higher tiers when necessary.
Senior Game Technical Support Specialist
To deliver front-line technical support for players encountering client-side issues, providing real-time assistance through voice, chat, or email. The specialist is responsible for resolving common technical concerns using standardized workflows, ensuring accurate documentation, and escalating unresolved or high-complexity cases to higher tiers when necessary.
Entry Game Billing & Payments Support Agent
To handle front-line billing and payment inquiries from game players, including purchase verification, transaction failures, and refund eligibility. The agent will operate within Tier 1 scope, following standard payment support flows, assisting players via voice, chat, or email, and escalating complex financial disputes or fraudulent transactions as required.
Mid Game Billing &
Payments Support Agent
You can edit text on your website by double clicking on a text box on your website. Alternatively, when you select a text box a settings menu will appear. your website by double clicking on a text box on your website. Alternatively, when you select a text box
Senior Game Billing & Payments Support Agent
You can edit text on your website by double clicking on a text box on your website. Alternatively, when you select a text box a settings menu will appear. your website by double clicking on a text box on your website. Alternatively, when you select a text box
Entry Player Safety & Moderation Support
To uphold community safety and enforce platform rules by reviewing in-game reports, moderating low-severity violations, and executing predefined actions such as chat restrictions, content flags, or user warnings. The role ensures fair and timely application of moderation policies while escalating high-risk behavior to Tier 2.
Mid Player Safety & Moderation Support
To uphold community safety and enforce platform rules by reviewing in-game reports, moderating low-severity violations, and executing predefined actions such as chat restrictions, content flags, or user warnings. The role ensures fair and timely application of moderation policies while escalating high-risk behavior to Tier 2.
Senior Player Safety & Moderation Support
To uphold community safety and enforce platform rules by reviewing in-game reports, moderating low-severity violations, and executing predefined actions such as chat restrictions, content flags, or user warnings. The role ensures fair and timely application of moderation policies while escalating high-risk behavior to Tier 2.
Entry 2D Artist
Mid 2D Artist
Assist in the production of 2D art assets under supervision. Learn and apply basic techniques in line with project style guides. Support the art team by preparing draft versions of assets. Respond positively to feedback and demonstrate consistent improvement. Participate in team reviews and development planning sessions.
Senior 2D Artist
Assist in the production of 2D art assets under supervision. Learn and apply basic techniques in line with project style guides. Support the art team by preparing draft versions of assets. Respond positively to feedback and demonstrate consistent improvement. Participate in team reviews and development planning sessions.
Entry 3D Animator
Assist in the creation of basic 3D animations by following pre-defined rigs and sequences under direct supervision. Learn and apply animation fundamentals aligned with project style and pacing requirements. Collaborate with senior animators through reviews and feedback cycles while building technical discipline.
Mid 3D Animator
Assist in the creation of basic 3D animations by following pre-defined rigs and sequences under direct supervision. Learn and apply animation fundamentals aligned with project style and pacing requirements. Collaborate with senior animators through reviews and feedback cycles while building technical discipline.
Senior 3D Animator
Assist in the creation of basic 3D animations by following pre-defined rigs and sequences under direct supervision. Learn and apply animation fundamentals aligned with project style and pacing requirements. Collaborate with senior animators through reviews and feedback cycles while building technical discipline.
Entry 3D Artist
Assist in the creation and refinement of 3D assets including props, characters, and environments by following established visual guidelines and modeling standards. Apply core principles in modeling, UV mapping, and texturing while collaborating with art leads and cross-functional teams.
Mid 3D Artist
Assist in the creation and refinement of 3D assets including props, characters, and environments by following established visual guidelines and modeling standards. Apply core principles in modeling, UV mapping, and texturing while collaborating with art leads and cross-functional teams.
Senior 3D Artist
Assist in the creation and refinement of 3D assets including props, characters, and environments by following established visual guidelines and modeling standards. Apply core principles in modeling, UV mapping, and texturing while collaborating with art leads and cross-functional teams.
Entry Game Tester
Support the QA team by executing predefined test cases, identifying bugs, and providing clear reports to ensure game functionality and user experience meet quality standards.
Mid Game Tester
Support the QA team by executing predefined test cases, identifying bugs, and providing clear reports to ensure game functionality and user experience meet quality standards.
Senior Game Tester
Support the QA team by executing predefined test cases, identifying bugs, and providing clear reports to ensure game functionality and user experience meet quality standards.
Entry UI/UX Designer
Mid UI/UX Designer
Assist in the creation of user interface components under supervision. Apply basic visual hierarchy and layout principles. Support in translating wireframes into simple visual mockups. Learn user-centric design fundamentals and feedback loops. Participate in design reviews and contribute to iterative tasks.
Senior UI/UX Designer
Assist in the creation of user interface components under supervision. Apply basic visual hierarchy and layout principles. Support in translating wireframes into simple visual mockups. Learn user-centric design fundamentals and feedback loops. Participate in design reviews and contribute to iterative tasks.
Entry Unity Developer
To support Unity-based game production by executing assigned tasks with close supervision. Ideal for projects needing affordable, hands-on assistance in basic scripting, prefab setup, and functional testing for casual 2D games or prototypes.
Mid Unity Developer
To support Unity-based game production by executing assigned tasks with close supervision. Ideal for projects needing affordable, hands-on assistance in basic scripting, prefab setup, and functional testing for casual 2D games or prototypes.
Senior Unity Developer
To support Unity-based game production by executing assigned tasks with close supervision. Ideal for projects needing affordable, hands-on assistance in basic scripting, prefab setup, and functional testing for casual 2D games or prototypes.
